Shipping & Returns
We aim for 100 % satisfaction. If your purchase isn’t quite right, follow this guide.
Return Window
14 calendar days from the day your package is delivered.
No reason required—just keep the item unused, unwashed, and with all tags attached.
Who Pays for Shipping?
Buyer pays for return postage. Use a trackable service and keep the tracking number safe.
How to Start a Return
Email [email protected] within 14 days, quoting your order number.
We’ll reply within 1 business day with the return address and packing tips.
Ship the item back and email us the tracking link.
After we inspect the item, we process your refund within 2 business days.
Refund Timelines (after approval)
Credit / Debit Card: Funds typically show in 3‑7 business days (some banks up to 15 days).
PayPal: Credited within 14 days; certain jurisdictions allow PayPal up to 30 days.
Bank Transfer: Funds back in 5‑10 business days.
*Times above are controlled by your payment provider. We submit the refund promptly; posting speed is up to them.
Items We Can’t Take Back
Requests made after the 14‑day window
Items that are worn, washed, stained, or missing parts/packaging
Custom pieces or products marked “Final Sale”
Need Help?
Email [email protected]—we’ll respond as quickly as possible.